Corporate PartnershipsDeutsche Telekom helps since 2003

Taking over responsibility and actively living responsibility – this is an integral part of Deutsche Telekom's self-image. Since 2003, the company is committed to immediate emergency and reconstruction aid after disasters as well as to disaster prevention of Aktion Deutschland Hilft.

Sustainable Support for People in Need

In recent years, Deutsche Telekom's management and employees have supported the alliance's emergency aid efforts with generous donations. The company sets a clear example with donations following major disasters as well as for disaster prevention projects: It shows solidarity with people in need. Employees are repeatedly involved in creative fundraising activities, from charity runs to collections for relief efforts.

Deutsche Telekom's Commitment: Preventing Suffering before It Happens

A central component of the cooperation between Deutsche Telekom and Aktion Deutschland Hilft is disaster prevention. This involves strengthening the population and infrastructure in regions that are vulnerable to natural disasters. The aim is to mitigate the effects of possible earthquakes or hurricanes.

Thanks to the partnership, the aid organisations of Aktion Deutschland Hilft can provide disaster preparedness through numerous aid projects: for example in Ethiopia, Somalia, Haiti, Indonesia and the Philippines. With the support of Deutsche Telekom, they are providing sustainable, long-term aid.


How Telekom Supports Aktion Deutschland Hilft


In the event of major natural catastrophes or humanitarian crises, Deutsche Telekom has been supporting the affected people for many years – and regularly from the very first second. The company has already supported more than 20 missions of Aktion Deutschland Hilft with generous donations.

Donations for emergency aid

2019: Cyclone Mozambique

The disaster: Within less than a month Mozambique, Simbabwe and Malawi were hit by two cyclones unleashing heavy rains and strong winds. The cyclones Idai and Kenneth caused severe flooding, landslides and destroyed livelihoods and properties. Hundreds of thousands people lost their homes and harvests.

Aktion Deutschland Hilft is on site: The member organizations of Aktion Deutschland Hilft (Germany’s Relief Coalition) instantly offered urgent emergency relief aid. They supply fresh drinking water, food, blankets and medicine. Further, they offer tents for people who lost their homes and implement hygiene measures to prevent the spread of diseases such as cholera.

Deutsche Telekom helps: Telekom supports our emergency aid and long-term measures for the suffering people in southern Africa with a donation of 10,000 euros.

2018: Earthquakes and Tsunami in Indonesia

The disaster: The Indonesian island Sulawesi was severely hit by several earthquakes and a tsunami on September 28th, 2018. More than 65.000 houses have been completely destroyed and thousands of people have lost their homes. The number of deaths and serious injuries is appalling.

Aktion Deutschland Hilft is on site: The member organizations of Aktion Deutschland Hilft (Germany’s Relief Coalition) are already active in Sulawesi to give humanitarian aid. In close coordination with the Indonesian government they carry out assessments, give medical aid and engage in the distribution of food, drinking water and non-food items. Further they set up emergency shelters for those who lost their homes.

Deutsche Telekom helps:
Telekom supports our emergency relief aid and the distribution of urgently needed relief supplies for the suffering people in Indonesia with a donation of 50,000 euros.

2018: Hunger and Cholera Crisis in Yemen

The disaster: More than 20 million people in Yemen are in desperate need of humanitarian aid and shelter as a result of the ongoing clashes in the country. 60 percent of the population is food insecure and over seven million people are at risk of famine. Moreover, the healthcare system has broken down and the access to safe water is extraordinarily difficult. The humanitarian situation for the people is catastrophic.

Aktion Deutschland Hilft is on site: Member organizations of Aktion Deutschland Hilft (Germany’s Relief Coalition) provide essential humanitarian aid to people in need across Yemen. They supply medical help and hygiene kits to tackle the cholera epidemic and distribute food and drinking water. Further they offer psychological support to traumatized men, women and children.

Deutsche Telekom helps:
Telekom supports our emergency relief aid and long-term measures for the suffering people in Yemen with a donation of 50.000 euros.

2017: Monsoon floods South Asia

The disaster: More than 40 million people in South Asia have been affected by heavy monsoon. Flooding and landslides destroyed villages, fields and fountains, killing over 2.100 people.  In India, Nepal and Bangladesh thousands lost their homes.

Aktion Deutschland Hilft is on site:
Four member organizations of Aktion Deutschland Hilft (Germany’s Relief Coalition) provide emergency relief care for the people affected by the monsoon flooding. Food, drinkable water and hygiene items are distributed to prevent the spreading of diseases, such as cholera. For people, who lost their homes, emergency shelters are built. Furthermore, tents, blankets and mosquito nets are provided by the organizations.

Deutsche Telekom helps: With a donation of 50.000 Euros Telekom supports our emergency relief aid and the distribution the urgently needed relief supplies.

2017: Hunger Crisis in Africa

The disaster: More than 25 million people are suffering from hunger through the extreme drought at the Horn of Africa and the ongoing fighting in the countries around Lake Chad. The situation in Nigeria, Kenya, Somalia, Ethiopia and South Sudan is disastrous. Women and children as well as old and ill people are particularly affected.

Aktion Deutschland Hilft is on site:
The member organizations of Aktion Deutschland Hilft (Germany’s Relief Coalition) provide emergency relief for the starving people in Africa. They distribute clean drinking water, food and medical help to tackle the malnutrition. The aid workers repair wells and other sources of water, and help to build new ones. Further, they provide drought-resistant seeds and trainings in climate-appropriate farming to ensure future harvests.

Deutsche Telekom helps:
Telekom supports our emergency aid and long-term measures for the suffering people in Africa with a donation of 50,000 euros.

2016: Hurricane Matthew

The disaster: At the beginning of October, the tropical cyclone with a wind speed of up to 230 km/h swept across the Caribbean and left behind a shocking image, especially in the south-west of Haiti: houses are destroyed, streets flooded, harvest destroyed, people distraught. A devastating earthquake already severely affected the country in 2010, and now the population is once again having to face the consequences of a major natural disaster.

Aktion Deutschland Hilft is on site: the aid organisations in the coalition that have been helping in Haiti for years also include the Johanniter and HelpAge, which had pushed forward preventative measures, such as training for emergency aid teams, with the support of Deutsche Telekom. It is now evident how valuable such disaster prevention measures are. After the hurricane, many of the member organisations distribute food, water, blankets, they organise emergency accommodation and provide medical care.

Telekom helps to help: The company and its employees have been linked to Haiti for many years though a special commitment. This time, too, Deutsche Telekom is providing support for emergency aid with a donation of 50,000 euros.

2016: Earthquake Ecuador

The disaster: This time a disaster has struck Latin America. An earthquake with a magnitude of 7,8 on the Richter scale has shaken northern Ecuador. The region does not get any rest for days on end as more than 540 aftershocks – some of them very strong – follow the earthquake. More than 600 people die, thousands are injured. Buildings, bridges, and streets are destroyed.

Aktion Deutschland Hilft is on site: humanitarian assistance can be provided just hours after the disaster in Ecuador. Our partner organizations, such as the Workers’ Samaritan Federation, ADRA, CARE, Johanniter International Assistance and World Vision distribute relief items including, food, hygiene items, tents, tarpaulins and blankets. Countless people in the affected areas are traumatized. The aid organizations Handicap International and “Freunde der Erziehungskunst Rudolf Steiners” send teams of experts to help these people.

Telekom helps to help: Telekom supports the delivery of immediate aid with a generous donation of 50,000 Euros. In addition to this, the company has called upon its employees to donate to the cause of helping people in the disaster-hit region.

2015: Relief aid for refugees

The disaster: More than 60 million people worldwide are escaping from war, hunger, violence and persecution. In the hope of a better future many refugees even risk their lives.

Germany’s Relief Coalition is on the spot: The relief organizations within Germany’s Relief Coalition do not abandon people. They help them on the various stages of their journey: in the countries of origin, in transit countries and in Germany. They distribute food and hygiene parcels as well as drinking water, clothing, mattresses, tents and blankets; refugees receive medical care and psychosocial support. In Germany the coalition’s relief organizations also support refugees with guidance, advice on how to liaise with the authorities, finding German courses, social educational supervision and emergency shelter.

Telekom supports relief aid: Telekom assists with its own extensive relief programme for refugees. The company also supports Germany’s Relief Coalition by encouraging its staff to set up a fundraising appeal. Telekom hosted a charity run at all 16 training centres. It raised 50,000 euros in support of a project for trauma counselling in a refugee camp in Northern Iraq.

2015: Earthquake in Nepal

The disaster: An earthquake with a magnitude of 7.8 devastates Nepal and is followed by multiple aftershocks that are just as strong. This is the worst earthquake for over 80 years. Two days later, according to UN estimates, 3,900 fatalities have already been recorded. The damage is disastrous, and delivering aid is difficult because of the geographical conditions and ruptured infrastructure.

Germany’s Relief Coalition is on the spot: Several relief organizations from Germany’s Relief Coalition such as ADRA, AWO International, CARE, Habitat for Humanity, Handicap International and World Vision are already in the country and can immediately start the relief coordination. 20 organizations in the collective of Germany’s Relief Coalition participate in the joint relief effort. They organize medical care, secure the water and food supply and provide emergency shelter.

Telekom supports relief aid:
The group donates 50,000 euros for emergency aid to ensure that rapid and flexible support meets actual needs. Telekom also provides practical support for earthquake volunteers by funding their roaming charges. The first working day after the earthquake dedicated staff already begin fundraising. Thanks to donations from employees and from the company itself, we are able to support two comprehensive reconstruction projects.

2015: Cyclone Pam rages in Vanuatu

The disaster: During the night of 14 March 2015, the full force of Cyclone Pam hit the island state of Vanuatu north-east of Australia. At the height of the squall the highest category-5 cyclone reached wind speeds in excess of 300 kilometres per hour. Vast areas of the Pacific island state were destroyed by Cyclone Pam: simple houses with straw roofs were swept away, bridges were washed away, trees uprooted, power lines downed, streets blocked by debris, flotsam and ruins were everywhere and the mobile network collapsed.

Relief organizations are on the spot: Although Germany’s Relief Coalition didn’t start a joint relief initiative, some member organizations already reach the disaster zone just hours later. Before the storm World Vision had already stored relief supplies like tarpaulins, tools, water containers and hygiene sets in the capital city of Port Vila and on several islands. CARE had also stored relief supplies several days before the storm hit and prepared urgently needed fast relief. The priority is for water, food, shelter and sanitary facilities. ADRA’s relief measures are also speeded up. Emergency kits and hygiene bags with soap, water filters and drinking cups are ready to collect at three locations. The Order of Malta relief organization pledges assistance, and arche noVa prepares to transport 2–4 mobile drinking water units to the disaster zone. Habitat for Humanity will join the reconstruction effort.

Telekom supports relief aid: Telekom sent a donation of 50,000 euros for emergency relief aid and reconstruction. It also started a fundraising appeal among its staff.

2014: Ebola epidemic in West Africa

The disaster: West Africa encounters the worst ever outbreak of Ebola. The epidemic affects people in countries like Sierra Leone, Guinea and Liberia – some of the world’s most impoverished people. The medical crisis approaches a humanitarian disaster: those suspected of having Ebola are isolated, farmers can no longer work on their fields, there is a threat of harvest failures followed by hunger, rising food prices and collapse of the economy.

Germany’s Relief Coalition is on the spot:
The international relief effort faces unique challenges because of the risk of infection. The coalition partners send isolation wards and protective suits as relief supplies. Staff receive special training on how to assist without becoming infected themselves or infecting others. The focus of giving aid for member organizations is to prevent the further spread of Ebola through educational campaigns, training about hygiene and other preventive measures.

Telekom supports relief aid: Telekom donated 50,000 euros for emergency relief aid. Telekom also started a fundraising appeal among its staff.

2014: Balkans relief aid

The disaster: The worst rainfall in 120 years led to dramatic floods in large parts of Bosnia and Herzegovina as well as Serbia. Entire towns and villages were under water; many communities were cut off from the outside world. Tens of thousands were evacuated and the floods affected about 1.3 million people.

Germany’s Relief Coalition is on the spot: The member organizations within Germany’s Relief Coalition were instantly at the disaster location to offer urgent emergency relief aid. The focus of the emergency aid was medical supplies as well as the distribution of relief supplies and drinking water. The population is now given assistance with the reconstruction work.

Telekom supports relief aid: Telekom made a donation of 50,000 euros for emergency relief aid. Staff also started a fundraising initiative and already donated over 12,000 euros for relief aid measures.

2013: Typhoon Haiyan

The catastrophe: On November 8, the fourth strongest typhoon in documented history makes landfall in the Philippines. Its impact on the central islands is severe: Millions of people are forced to leave their homes and hide out in emergency shelters. According to the United Nations, more than 11 million people are affected by the storm. The death toll rises, and the extent of the damages remains to be seen.

Aktion Deutschland Hilft provides relief:
Member organizations of Aktion Deutschland Hilft (Germany’s Relief Coalition) and their field workers were immediately on site, organizing the rapid relief measures so desperately needed. ADRA, World Vision, Malteser International (Order of Malta Worldwide Relief) and others dispatched assessment teams to the affected areas in order to gauge the amount of help needed. Many areas were initially cut off from their surroundings as the extent of the catastrophe slowly became visible. The organizations are distributing food, drinking water, tents, blankets, hygiene items and building materials.

Deutsche Telekom helps: The company immediately made an initial donation of 50,000 Euros. Its employees are once more organizing a collection of donations for the victims of the catastrophe.

2013: Severe Flooding in Germany

The catastrophe: In early June, incessant rains lead to the swelling of rivers in Germany and some of its neighboring states. The floods engulf entire cities and communities, covering dozens of square miles of country. Dikes are soaked to bursting point. Thousands of people have to leave their homes and seek shelter elsewhere. Many villages and towns have to be evacuated. When the floods recede, many people return to severely damaged or destroyed homes. Many have lost everything they owned. Social facilities such as child care centers and nursing homes can no longer be used.

Aktion Deutschland Hilft provides relief: The member organizations are actively involved in the first relief measures, evacuating people from their homes, providing emergency shelters, feeding the homeless and the helpers, filling and transporting sand bags. Following those operations, they launch reconstruction measures: providing dehumidifiers for the damp houses, giving immediate financial relief to those hit hardest by the flooding, as well as financing reconstruction of social facilities.

Deutsche Telekom helps: Besides a generous donation of 50,000 Euros immediately released by the company, its employees collect 100,000 Euros in donations – a sum that is consequently doubled by the company’s management. The drive is continued even after this. All in all, these donations by the Deutsche Telekom and its employees amount to more than 340,000 Euros at this point.

2012: Hurricane Sandy in Haiti

The catastrophe: While still dealing with the effects of the earthquake, Haiti was hit again – this time by a storm that left behind a swath of destruction. 1.8 million people were affected, 27,000 houses damaged. Roads, school buildings, and hospitals were impacted by flooding. The harvest was destroyed. As a result, food became rare and diseases such as cholera threatened further havoc.

Aktion Deutschland Hilft provides relief:
Following the earthquake the Coalition’s members opted for high quality, sustainable reconstruction methods. This investment has paid off: temporary houses, such as the ones constructed by the Arbeiter-Samariter-Bund in Petit Goave, for instance, stood firm. The school building in Camp Corail, built with funds donated by the Deutsche Telekom, fortunately has not been affected. However, the coalition’s members were once more actively involved in relief measures, distributing food, medicine, hygiene items and water purification tablets.

Deutsche Telekom helps:
Due to their active involvement following the earthquake in 2010, the company and its employees share a close connection with Haiti. Once again the Deutsche Telekom supports the relief efforts of Aktion Deutschland Hilft (Germany’s Relief Coalition) with a donation of 20,000 Euros

2011: Drought in East Africa

The catastrophe: The people in the Horn of Africa suffer from a long period of drought. Harvests are destroyed, cattle cannot be fed and food prices skyrocket. More than 12 million people in Ethiopia, Kenya, Somalia, Djibouti and Tanzania are threatened by hunger. Many flee from the civil war in Somalia to refugee camps beyond the border. Children are especially vulnerable, as malnutrition makes their situation particularly dangerous.

Aktion Deutschland Hilft provides relief: Many member orgnizations have been operating development projects in this region for years – they know the situation and are able to organize quick relief. They distribute food, including special high calory emergency food, provide water and medicine. Wherever possible they work towards ensuring harvests and an income for the people so they can survive.

Deutsche Telekom helps: The company supports relief operations for the starving people in East Africa with a donation of 50,000 Euros.

2010: Earthquake Haiti

The catastrophe: On January 12, 2010, Haiti is hit by a severe earthquake. The United Nations calls it the greates natural disaster of all times. At least 212,000 people are dead. Large parts of the extremely poor country are completely destroyed.

Aktion Deutschland Hilft provides relief: Food, drinking water, medical aid, emergency shelters, treatment of trauma – member organizations of the coalition provide broad and rapid emergency relief. Instead of using the term “reconstruction,“ the international community speaks of a completely new construction of the country.

Deutsche Telekom helps: The company’s employees demonstrate an enormous willingness to help – they collect 430,000 Euros for the people in Haiti. The top management matches this extraordinary involvement by doubling the sum: 860,000 Euros go towards relief in Haiti. Additionally, the technical service donates 22,000 Euros.

2010: Earthquake Chile

The catastrophe: On February 27, 2010, close to the city of Concepción, Chile is hit by the strongest earthquake in 50 years. The Richter scale shows a magnitude of 8.0. Although not nearly as many people lose their lives as in Haiti, the damage in the surroundings of Concepción and in parts of the capital Santiago is extensive.

Aktion Deutschland Hilf provides relief: As in many other cases, members of the coalition have long been involved in development projets in the area and can rely on an established infrastructure. ADRA, CARE, Malteser International (Oder of Malta Worldwide Relief) and World Vision are now able to provide quick assistance to survivors of the earthquake.

Deutsche Telekom helps: The company donates 50,000 Euros towards the coalition’s relief efforts in Chile.

2008: Cyclone Nargis in Burma (Myanmar)

The catastrophe: Nothing is as it used to be in Burma after May 3, 2008. Entire swaths of land, from the fertile Irrawaddy-Delta to the metropolis Rangun, were destroyed by cyclone Nargis. More than 140,000 people are dead, more than 800,000 have lost their homes.

Aktion Deutschland Hilft provides relief: In spite of the Burmese military junta’s initial reluctance, aid arrives quickly. The coalition members ADRA, CARE, Malteser International (Order of Malta Worldwide Relief) and World Vision have been operating sustainable projects in the country for years, so that they can immediately launch relief efforts. Other member organizations join them soon afterwards, organizing aid together with the well-established organizations. Until today, they have reached at least 900,000 people with relief and development measures.

Deutsche Telekom helps:
The company donates 50,000 Euros towards relief efforts in Burma (Myanmar).

2005: Hurricane Katrina

The catastrophe: August 2007 – 70 per cent of New Orleans are flooded. Pumps fail, dikes are giving way. The devastation caused by hurricane Katrina is unprecedented. Tens of thousands of buildings are irreparably damaged. Entire neighborhoods have been wiped out. About 1,500 people are dead.

Aktion Deutschland Hilft provides Relief: Among others, the coalition members ADRA, Arbeiter-Samariter-Bund, CARE, Johanniter and Malteser International are involved in relief efforts for the survivors of Katrina. The distribution of food and medicine to the evacuated inhabitants as well as the construction of emergency shelters are foremost; followed by the reconstruction of houses and school buildings.

Deutsche Telekom helps:
The company’s employees organize another donations drive – the top management then doubles that sum. Eventually, 162,233 Euros are donated to Aktion Deutschland Hilft.

2004: Tsunami in South East Asia

The catastrophe: December 26, 2004, 1:58 am CET. A seaquake with a magnitude of 9.1 on the Richter scale makes the ground tremble near the Indonesian island of Sumatra. The seaquake is so severe that it generates a wave up to 20 meters (65 ft.) high. The coastal areas of eleven countries – from Indonesia to Somalia – are flooded. Around 220,000 people die, more than 1.7 million lose their homes.

Aktion Deutschland Hilft provides relief: Thanks to incredibly generous donations from people all over Germany the Coalition was able to help around 3.5 million people in Sri Lanka, Indonesia, India, Thailand, Somalia, Burma (Myanmar) and the Maldives. All relief measures and development aid strategies available were employed to help those affected by the tsunami.

Deutsche Telekom helps: Together, the company and its employees donate the impressive sum of 1.756 million Euros.

2003: Earthquake in Iran

The catastrophe: On December 26, 2003, the earth quakes in the Iranian city of Bam. More than 35,000 people are dead, several thousands injured. More than 80,000 people have lost their homes over night.

Aktion Deutschland Hilft provides relief: The Coalition members‘ rescue dog teams are among the first to arrive in the disaster zone. Day and night they search for survivors among the rubble. Simultaneously, the organizations facilitate the transport of food, medicine, water, blankets, tents, and hygiene items to Bam. After a few months, they are able to start reconstructin houses, school buildings and hospitals.

Deutsche Telekom helps: All in all, the company donates 174,580 Euros to the Coalition. By waiving fees for online banners, an additional 452,400 Euros are donated.

"Thank you, Deutsche Telekom!"

"We are very happy to have Deutsche Telekom as a strong partner at our side for so many years. With the help of this commitment, together, we can make a lasting and effective contribution to disaster relief and prevention. Thank you very much for your great support!"

Manuela Roßbach, Managing Director of Aktion Deutschland Hilft